PROTOCOLS CURRENTLY IN PLACE (Last updated 12/22/2020)
The COVID-19 outbreak is an additional hurdle in providing safety and support for survivors of sexual assault and domestic violence. The Center recognizes that the need for safety and support may increase and require special accommodations due to social distancing, school and work closures, and other circumstances brought on by the current public health emergency.
The Center will continue 24/7 operations with the following modifications made to reduce risk of exposure for survivors, staff, and volunteers:
- The 24/7 Crisis Line will be available at all times.
- The Center’s offices are open to serve clients. Clients in need of an in-person visit will need to schedule the appointment in advance. Childcare will need to be arranged prior to the appointment as we are only permitting entry of clients to be able to maintain social distancing. Additional procedures will be shared when the appointment is made. These include passing a health screening (no contact with persons having tested positive for a COVID-19 infection, and no evidence of a fever) before, and at arrival; remaining outside until the scheduled appointment time; calling upon arrival; receiving a temperature reading; using a mask when in the The Center’s offices; and using hand sanitizer at entry and exit. Please call the 24 hour Crisis Line to speak to a Case Manager for assistance.
- Domestic Violence Support Groups have been cancelled until further notice.
- Positive Solutions groups (CAP and MAAP) are currently meeting online.
Please monitor this page for future updates. We will provide new information on an ongoing basis as quickly as possible.
Thank you for your cooperation,
The Center Staff
- California Statewide Stay-at-Home Order
- Coronavirus 2019 (COVID-19) Update for El Dorado County: Public Health Emergency Declared
- El Dorado County Court Notices